Our Refund / Cancellation Policy:

**Cancellation Guidelines:**

1. **Order Cancellation:**

   - Customers can cancel orders within 24 hours of placement.

   - To cancel, contact customer support with the order details.

2. **Cancellation Approval:**

   - Cancellations are subject to approval and may not be possible for processed or shipped orders.

3. **No Cancellation After Dispatch:**

   - Once an order is dispatched, cancellations are not possible.

**Refund Guidelines:**

1. **Eligibility for Refund:**

   - Refunds are applicable for canceled orders within the stipulated time frame.

   - Refund eligibility for returned physical products is as per the Return Policy.

2. **Refund Timelines:**

   - Refunds for canceled orders are processed within 5-7 business days.

   - For returned physical products, refunds are processed within 15 business days after product inspection.

3. **No Refund for Digital Products:**

   - Digital products, including e-learning courses, are non-refundable once accessed.

4. **Partial Refunds:**

   - In cases of partial order cancellations, the refund amount is adjusted accordingly.

**Cases of No Refund/Cancellation:**

1. **No Cancellation After Shipment:**

   - Orders cannot be canceled after they are shipped.

2. **No Refund for Used/Damaged Products:**

   - Refunds are not applicable for physical products that are used, damaged, or not in their original condition.

**Contact Information:**

For cancellation or refund-related inquiries, contact our support at hbceskilldevelopment@gmail.com or Helpline No. +91 9113798043

*Note: This refund/cancellation policy is subject to change, and customers are advised to review it periodically.*